Nonviolent Communication (NVC) is a simple method for clear, empathic communication consisting of four steps: Stating observations, then feelings, then needs, then requests. NVC aims to find a way for all present to get what really matters to them without the use of guilt, humiliation, shame.

It is useful for resolving conflicts, connecting with others, and living in a way that is conscious, present, and attuned to the genuine, living needs of yourself and others. This material is adapted from Marshall Rosenberg's Non Violent Communication, a Language of Life.

Source Link: http://www.citizenshandbook.org/nonviolent_communication.pdf